Terms and Conditions

The content available on this website is provided for general information about SR SOLAR ENERGY, our solar products, services, service areas, and contact details. Website visitors may use the information to understand our services and submit enquiries for solar energy solutions.

Users agree not to misuse the website, copy content without permission, submit false information, attempt unauthorized access, or use the website for unlawful purposes.

SR SOLAR ENERGY provides information about different solar solutions such as solar rooftop systems, on-grid solar systems, off-grid solar systems, hybrid solar systems, solar water heaters, solar water pumps, solar street lights, inverter solutions, and solar plant installation.

The information provided on the website is for general guidance only. Actual system recommendation, pricing, installation process, capacity selection, project timeline, and service scope may vary depending on site condition, customer requirement, product availability, electricity usage, location, and technical feasibility.

When a customer submits an enquiry through our website, phone call, WhatsApp, email, or contact form, SR SOLAR ENERGY may contact the customer to understand the requirement and provide service guidance.

Customers are requested to provide accurate details such as name, phone number, address, location, service requirement, electricity usage, site details, and other relevant information. Incorrect or incomplete information may affect consultation, quotation, installation planning, or service support.

For solar rooftop systems, solar plant installation, solar water pumps, solar water heaters, and other services, a site survey or technical assessment may be required before final recommendation or quotation.

System design and capacity depend on factors such as roof area, sunlight availability, water source, electricity bill, load requirement, backup need, installation location, structure condition, and customer expectations. Final service confirmation will depend on technical feasibility.

Any quotation shared by SR SOLAR ENERGY is based on the information available at the time of enquiry or site assessment. Prices may vary depending on product type, system capacity, brand, installation requirements, structure work, wiring, transportation, taxes, government policy, subsidy conditions, and product availability.

A quotation may be valid only for the period mentioned in the quotation. SR SOLAR ENERGY reserves the right to revise pricing if there are changes in product cost, government rules, customer requirements, or site conditions.

Solar products, panels, inverters, batteries, water heaters, pumps, street lights, and other components are subject to availability. If a specific product, model, or capacity is unavailable, SR SOLAR ENERGY may suggest a suitable alternative after discussion with the customer.

Installation work will be carried out after confirmation of order, payment terms, site readiness, product availability, and technical feasibility. The customer must ensure that the site is accessible and ready for installation work.

Installation timelines may vary depending on project size, material availability, weather conditions, site condition, permissions, customer coordination, and other practical factors. SR SOLAR ENERGY will make reasonable efforts to complete the work as per planned schedule.

Customers are responsible for providing correct information and ensuring site access for survey, installation, inspection, and service support. Customers should also arrange required permissions, approvals, electricity bill details, roof access, water source details, or any site-related documents when required.

For safe installation and service, customers should not interfere with electrical components, solar panels, inverter systems, batteries, or other installed equipment without proper guidance.

Payment terms will be shared with the customer during quotation or order confirmation. Work may begin only after agreed advance payment or confirmation as per project terms. Final payment must be completed as agreed before or after installation, depending on the quotation and project scope.

Delay in payment may affect product dispatch, installation schedule, service continuation, or project completion.

Warranty on solar products, inverters, batteries, pumps, heaters, street lights, and other components may vary according to manufacturer terms and product category. SR SOLAR ENERGY will guide customers regarding applicable warranty details at the time of purchase or installation.

Warranty may not apply in cases of misuse, physical damage, unauthorized repair, improper handling, natural calamities, electrical faults, tampering, poor maintenance, or conditions not covered by manufacturer warranty.

SR SOLAR ENERGY provides after-sales support for installed systems as per service terms and project scope. Service support may include inspection, guidance, troubleshooting, maintenance assistance, or coordination for product-related issues.

Service availability may depend on location, product condition, warranty status, customer cooperation, and issue type.

Any subsidy, government scheme, net metering approval, electricity board approval, documentation, or related benefit is subject to government rules, eligibility, documentation, and approval from relevant authorities.

SR SOLAR ENERGY may guide customers regarding available information and process, but final approval or subsidy release depends on government departments or relevant agencies. SR SOLAR ENERGY is not responsible for delays, rejection, or changes in government subsidy policies.

We try to keep our website content accurate and updated. However, SR SOLAR ENERGY does not guarantee that all information, pricing, service details, product specifications, or availability mentioned on the website will always be complete, current, or error-free.

Customers should contact us directly for the latest service details, quotations, and product information.

Our website may include third-party links such as Google Maps, social media pages, or external resources. These links are provided for user convenience. SR SOLAR ENERGY is not responsible for the content, privacy policies, accuracy, or security of third-party websites.

SR SOLAR ENERGY will not be responsible for any indirect loss, business loss, data loss, delay, damage, or inconvenience arising from website usage, incorrect information submitted by users, third-party service issues, government approval delays, power conditions, weather issues, or factors beyond our control.

SR SOLAR ENERGY may update these Terms and Conditions from time to time based on business requirements, service changes, website updates, legal requirements, or operational needs. Updated terms will be published on this page.

Users are encouraged to review this page periodically.